Jul 022014

Jeanne Price reports:

Phishing emails, lax security or a previously unknown software flaw could turn out to be the cause of the latest eatery data breach. This one hit a number of prominent restaurants in the Pacific Northwest after hackers gained access a Point Of Sale (POS) system created by Information Systems & Supplies (ISS) of Vancouver, Washington.

“We recently discovered that our Log-Me-In account was breached on February 28, March 5 and April 18, 2014. We have reason to believe that the data accessed could include credit card information from any cards used by your customers between these dates,” a letter signed by ISS president Thomas Potter obtained by BankInfoSecurity stated. That letter was dated June 12 but not mailed until a week later.

Read more on idRADAR.com

If the LogMeIn reference in the story seems familiar, it’s because we also saw it misused in a breach involving a number of Subway restaurants.

Jun 282014

Roderick Neal, of Dothan, Alabama, was indicted for stolen identity refund fraud crimes, Deputy Assistant Attorney General Ronald A. Cimino of the Justice Department’s Tax Division and U.S. Attorney George L. Beck Jr. for the Middle District of Alabama announced yesterday following the unsealing of the indictment. Neal was charged with conspiracy, wire fraud and aggravated identity theft.

According to the indictment, Neal worked as a bail bondsman in Dothan, and stole personal identifying information. Neal provided this information to another individual who, in turn, provided the stolen identities to Ivory Bolen, and she used those identities to file fraudulent tax returns with the Internal Revenue Service (IRS) claiming refunds.

An indictment is merely allegations and Neal is presumed innocent until proven guilty.

SOURCE: U.S. Department of Justice

Jun 272014

Jack Bouboushian reports:

Lax security at P.F. Chang’s China Bistro allowed hackers to steal up to 7 million customers’ credit and debit card numbers, and the restaurant waited nine months to tell customers about the security breach, a class action claims in Federal Court.

Lead plaintiff ­John Lewert sued P.F. Chang’s China Bistro on Wednesday.

Read more on Courthouse News.

Jun 272014

Stephanie Simoni reports:

There’s a warning for people who use certain “Splash” Car Wash locations. The company is now saying as many as 30,000 customers may have had their bank accounts compromised due to a data breach at Splash.

Read more on WTNH.

So far, the company is aware of 1,400 cases, and the 30,000 is just an estimate. Yesterday, the company, which has 16 locations, posted a message on their website, linked from the homepage:

by Mark Curtis Splash Car Wash, June 26, 2014

Dear Splash Car Wash Patron,
I hope this message finds you well; we’d like to take a moment to discuss a serious issue with you. In mid-May, Splash Car Wash learned of a possible data security breach that resulted in the compromise of a portion of our patron’s credit card information only. This breach, sadly, is not unlike the data security breaches that have afflicted many in our industry and a large number of retailers across the world. Once we learned of the compromise, our team immediately communicated with banking institutions and federal investigators, in addition to conducting our own comprehensive investigation. Ultimately, we discovered there was a confirmed external breach and we quickly eliminated the malware causing the compromise. We express our utmost regret to those affected by this unfortunate and deliberate criminal act. The protection and privacy of confidential patron information is a matter we take with extreme seriousness. And, in our continued effort to be forthright and transparent, we’d like to share some additional details regarding the incident:

  • The breach occurred from February 28 to May 16, 2014 and has impacted approximately 1,400 of Splash Car Wash’s nearly 400,000 patrons thus far, at six Splash Car Wash locations in Connecticut, limited to Fairfield, Cos Cob, Shelton, Greenwich, Bridgeport and West Haven. We strongly urge all Splash patrons to check your credit card accounts to ensure there has been no additional fraudulent activity. If fraudulent activity is discovered, please contact your credit card company immediately.
  • Immediately following notice of the breach, Splash Car Wash engaged a third-party forensic investigator and sought guidance from banking institutions to quickly remediate the source of the breach.
  • In an effort to reinforce our existing robust and very technical security measures, credit card systems at all 16 Splash Car Wash locations have been replaced by credit card readers verified as safe and provided by banking institutions.
  • Splash Car Wash, in addition to others within our industry, is working in cooperation with the U.S. Secret Service and local law enforcement as part of a larger ongoing federal investigation. Due to the sensitivity of the investigation, we do not know and are unable to provide any further information regarding the criminal act, but will maintain open communication as information becomes available.

For customers that have unlimited plans with Splash: unlimited data was not affected by the breach, as all unlimited data is encrypted.

After thorough investigation and remediation of the source of the breach, we are confident in the current and ongoing safety and security of your confidential information. We will continue to monitor and protect our systems, while cooperating with federal investigators to determine the criminal(s) who installed malware to gain unauthorized outside access to credit card information.

For 33 years, Splash Car Wash has made it our mission to provide excellence in car care and automotive services and we will continue to honor this mission relentlessly. As a matter of personal security and practice, we encourage all patrons to be diligent in monitoring credit card and financial accounts for suspicious or fraudulent activity.

If you have any additional questions or concerns, please do not hesitate to contact the toll-free information line designated specifically to support our patrons during this difficult time at (800) 927-4489. Thank you for your patience; we are grateful for your continued patronage to Splash Car Wash.

Mark Curtis

Founder and Chief Executive Officer

Jun 252014

Lindsey Rogers reports:

A Greenville woman is accused of stealing credit card numbers from customers at a Hardee’s fast food restaurant. Investigators say she then used the information to buy thousands of dollars worth of clothes, shoes and jewelry online.

Tanya Powell, 41, of Greenville, was arrested Monday and charged with fraudulent use of a credit card and unlawful possession of credit cards. Her son, Ladairus Powell, 20, was also arrested for fraudulent use of a credit card


Lovvorn believes Powell was snapping pictures of the front and back of customers’ credit and debit cards when they handed them over to pay for their food at the Hardee’s drive-thru. Lovvorn says Powell was a manager-in-training and was allowed to have her cell phone on her.

Read more on CBS5.

Jun 252014

Scott Davis reports:

Computer hackers have stolen credit card information from patrons of the Grand Avenue parking ramp in downtown Lansing.

One of the ramp’s owner is urging users to replace their cards.

Shawn Elliott, an owner of the ramp, said he shut down the ramp’s credit card processing system Friday after a patron told him that her bank had notified her that someone was trying to use her card in New Jersey, suggesting possible fraud.

Read more on LSJ.