TalkTalk is really turning out to be the poster child for how not to handle a breach. In today’s installment of “Lollipops are Adequate Mitigation, Right?” Alexander J. Martin reports:
TalkTalk is trying and failing to mend its broken customer relationships following the recent mega breach, in one case offering an individual who had £3,500 stolen from his personal bank account just £30.20 as a “good will gesture [and] final settlement” by way of compensation.
Ian Rimmington, based in Ossett, West Yorkshire, told The Register £3,500 had disappeared from his account on Friday, 23 October. This was two days after the telco had been hacked and hours after it claims it had informed banks that punters’ personal information had been compromised.
Read more on The Register.
seems how cheap is the mind of the people at TT….