4 Reasons Why Health Plans Struggle with PHRs

Vince Kuraitis writes on e-CareManagement blog

Aetna recently made another big announcement relating to their PHR. While the concept of what they’re doing is very appealing, it strikes me that health plans in general face an uphill battle in getting consumers to adopt and use personal health records (PHRs).

I’ll describe 4 factors behind my thinking:

  • Lack of Trust
  • Lack of Access to Clinical Data
  • Lack of Permission
  • Lack of Convenience in Consumer Workflow

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