A data fail left banks and councils exposed by a quick Google search

Henry Dyer reports:

Private details relating to more than 50,000 letters sent out by banks and local authorities were indexed by Google after a London-based outsourcing firm left its system hopelessly exposed. Details about everything from insolvency to final reminders of unpaid council tax and mortgage holidays were left available for anyone to view since June.

Thousands of names and addresses – and the types of letters they were sent – were left exposed, affecting people in the UK, US and Canada. Virtual Mail Room, the firm responsible for the data breach, worked for clients including Metro Bank, 14 local councils, the publisher Pearson and insolvency specialist Begbies Traynor. The specific content of the letters sent to individuals were not visible.

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