Airbnb users complain of accounts being ‘hacked’ saying they’ve been charged thousands and had bookings cancelled

Helen Knapman reports:

AIRBNB users are complaining that their accounts have been “hacked” with some finding holidays unknowingly booked in their name costing thousands of pounds.

Others say genuine reservations made on the booking site have been cancelled leaving them with nowhere to stay.

Read more on The Sun.  AirBNB had not responded to the paper yet, and it’s not clear from reading the news report whether this is presumably just AirBNB in the UK or if there might be a global issue or data security problem. Looking at Twitter, the complaints started by April 27 and the users complaining of having been hacked appear to be in the UK.

As of the time of this posting, I see a few people who are now also first complaining on Twitter that their accounts have been hacked, but I see no response from @AirBNB_UK as yet.

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