Can’t say that I’m surprised, not after reading that practices were having to turn patients away because they couldn’t access their patient records or billing records. Rajiv Leventhal reports that a class action complaint has been filed against Allscripts:
It was just last week when electronic health record (EHR) vendor Allscripts suffered a ransomware attack that impacted some of its services. Now, the company is being hit with a class-action complaint from one of the providers that was affected.
One provider, Boynton, Beach, Fla.-based Surfside Non-Surgical Orthopedics, which specializes in sports medicine and pain, has filed a class-action complaint against the EHR vendor, which stated that due to the attack, the practice “could not access its patients’ records or electronically prescribe medications, forcing [it] to cancel appointments, thereby causing significant business interruption and disruption, and lost revenues.” What’s more, the practice said that it has “expended significant time and effort resolving these issues resulting from the breach, including communicating with patients to reschedule appointments.”
Read more on Healthcare Informatics.