American Family Insurance to notify 283,734 of breach linked to unemployment benefits fraud
American Family Mutual Insurance Company, S.I. (American Family) will be sending out letters on or about May 14 to people who may have — or may not have — sought an auto insurance quote from the firm using the firm’s web site.
If you get a letter from them, read it carefully.
A letter signed by Chris Szafranski, Privacy Director, explains what happened:
We believe unauthorized parties may have used an automated bot process to obtain your driver’s license number by entering personal information (such as your name and address) they acquired from unknown sources into the American Family quoting platform.
We are notifying you because you may have been affected by this incident. If you did not request an insurance quote using the American Family quoting platform between February 6, 2021 and March 19, 2021, the unauthorized parties may have requested a quote in your name and may have obtained your driver’s license number. If, however, you did request a quote from the American Family quoting platform between February 6, 2021 and March 19, 2021, you are not impacted by this incident.
What Information Was Involved
To the extent you were affected by this incident, unauthorized parties may have obtained your driver’s license number.
We have reason to believe this data may be used to fraudulently apply for unemployment benefits in your name. Please carefully review any written communications you receive from your state’s unemployment agency, especially if you have not applied for unemployment benefits. If you suspect that your data has been used to fraudulently apply for unemployment benefits, you should contact the relevant state unemployment agency immediately.
The full notification, including steps you can take and an offer of credit monitoring services, is embedded below.
American Family Insurance will be notifying 283,734 people.2021 American Family consumer notification FINAL