As cloud computing grows, customer frustration mounts

Patrick Thibodeau reports:

Users who turned to cloud computing for some of its obvious benefits, such as the ability to rapidly expand and provision systems, are starting to shift their focus to finding ways to fix some early weaknesses.

Cloud computing today has some of the characteristics of a Wild West boom town, but its unchecked growth is leading to frustration, a word that one hears more and more in user discussions about hosted services.

For example, cloud customers — and some vendors as well — are increasingly grousing about the lack of data handling and security standards. Some note that there aren’t even rules that would require cloud vendors to disclose where their clients’ data is stored — even if it’s housed in countries not bound by U.S. data security laws.

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