Atlantic Digestive Specialists notify patients of ransomware incident
On February 20, 2017, Atlantic Digestive Specialists (“ADS”) discovered that some of its systems were infected with ransomware. ADS removed the ransomware from the affected systems by February 22, 2017. ADS has been working diligently, with the assistance of third-party forensic investigators, to determine the full nature and scope of this incident. To date, the investigation has determined the ransomware began affecting the systems on or around February 18, 2017.
While ADS’s investigation is ongoing, to date, ADS has no evidence of any actual or attempted misuse of information as a result of this incident. However, the systems that were impacted by this incident may have contained information including an individual’s name, date of birth, address information, telephone number, medical record number, health insurance information, and clinical/diagnostic information. For some individuals, the impacted information may have also included a Social Security number.
On April 21, 2017, ADS began mailing notice letters to potentially impacted individuals. ADS has offered potentially impacted individuals access to credit monitoring and identity theft protection services for one year without charge. ADS is encouraging potentially impacted individuals to remain vigilant against incidents of identity theft and fraud, to review account statements, and to monitor credit reports and explanation of benefits forms for suspicious activity. ADS’s notification to potentially impacted individuals includes information such as obtaining a free credit report annually from each of the three major credit reporting bureaus by visiting www.annualcreditreport.com, calling 877-322-8228, or contacting the three major credit bureaus directly at: Equifax, P.O. Box 105069, Atlanta, GA, 30348, 800-525-6285, www.equifax.com; Experian, P.O. Box 2002, Allen, TX 75013, 888-397-3742, www.experian.com; TransUnion, P.O. Box 2000, Chester, PA 19016, 800-680-7289, www.transunion.com. Potentially impacted individuals may also find information regarding identity theft, fraud alerts, security freezes and the steps they may take to protect their information by contacting the credit bureaus, the Federal Trade Commission or their state Attorney General. The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261.
ADS has set up a call center to answer questions from those who might be impacted by this incident. The hotline may be reached at 888-757-1875, Monday through Friday, 9 a.m. to 9 p.m. EST. Additional information on how potentially impacted individuals can protect themselves can also be found at ADS’s website www.atlanticdigestive.com. Instances of known or suspected identity theft should also be reported to law enforcement or the individual’s state Attorney General.
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SOURCE: Atlantic Digestive Specialists