AU: Service NSW unable to notify 54,000 customers impacted by cyber attack

Justin Hendry reports:

Service NSW has been unable to reach more than half the 104,000 customers who had their personal information stolen in an email compromise attack against 47 staff members last year.

The data breach, which exposed 736GB of data between March and early April 2020, is also now likely to cost up to $35 million to remediate, more than five times as much as first estimated.

In an update on Friday, the one-stop shop for NSW government services said it had been unable to reach approximately 18,500 customers for whom it had sent a notification via registered mail, but that had not signed for it.

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