AU: Telstra red-faced after email error

Lucy Battersby reports:

Telstra has accidentally leaked personal details of 570 customers after an employee sent an email to customers waiting for products rather than the stores delivering the products.

An attachment containing customer names, general location and email addresses was sent to store owners asking them to update the order status. However, the Telstra Country Wide employee sent the attachment to the customer email address list, rather than the store owner address list.

The hiccup comes just weeks after Telstra had to apologise for a glitch in its Tribe service that allowed some Tribe users to view other people’s social media accounts.

Read more in The Age.

About the author: Dissent

Comments are closed.