AU: Westpac employee gave customer passwords to mortgage broker in serious data breach

Paul Farrell reports:

A Westpac manager handed over the banking passwords of 80 customer accounts to a mortgage broker, giving them direct access to personal bank accounts in a serious breach of customer privacy.

It is one of a catalogue of 32 breaches Australia’s four largest banks disclosed to the Office of the Australian Information Commissioner (OAIC) between January 2012 and April 2018 that were obtained by 7.30 under Freedom of Information laws.

Westpac reported 18 privacy breaches to the privacy watchdog, NAB reported nine, the Commonwealth Bank reported three and ANZ reported two.

A spokesperson for each bank told 7.30 they take customer privacy seriously.

Read more on ABC (AU).

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