Australian customers’ private phone calls online

Ben Grubb reports:

“This call may be recorded for training and quality purposes.”

And perhaps inadvertently uploaded to the internet if you’re a customer of a certain Australian telco.

Recorded voice contracts containing personally identifiable information between telco IF Telecom and its customers have been found online by an Australian security expert while performing a simple Google search.

The audio files found on the internet contain business managers confirming telephone contract agreements to an IF Telecom operator. Information read aloud during the calls by business customers includes their name and position, business name, date of birth, drivers’ licence number and expiry date, business street address and business telephone number.

Read more on The Age.

About the author: Dissent