Security update from Bulk Reef Supply:
February 18, 2015
We want to express our sincere regret to the customers of Bulk Reef Supply whose personal information was stolen from our website server. BulkReefSupply.com (“BRS”) learned of a data security incident caused by an outside hacker intrusion to its website. While we are continuing to investigate this incident, we do know that some customer data for customers who logged into the website from July 30, 2014 until January 30, 2015 may have been compromised.
The outside cyber hacker intrusion was initially discovered on January 21, 2015 and the data compromise was contained and corrected on January 22, 2015. Further corrective action occurred on January 30th. This incident involved the name, address, telephone number, email address/user name, password and credit card information of some customers. The information DID NOT include SSN, personal health information or Fed ID. As a result, the personal information of some customers may have been potentially exposed to others. Please be assured that BRS has taken every step necessary to address the incident, and that we are committed to fully protecting all of the information that you have entrusted to us.
As soon as BRS discovered this potential issue, a forensic expert company was retained and the intrusion was isolated and stopped. Forensic analysis was performed and it was confirmed that the problem was corrected. Besides immediately securing the site and information in question, BRS added additional protections to the locations of the personal information and put monitoring measures in place to insure this attack has been stopped and will not occur in the future. BRS is confident that the risk of any potential future or ongoing breach has been mitigated. BRS has also notified law enforcement and provided it with all the information about this intrusion.
BRS is encouraging customers to take steps to protect their identity and financial information. Customers affected by this incident will receive written notification from Bulk Reef Supply in the next few days detailing the data which has been compromised and the steps to take to receive credit-monitoring services and other credit-protection services free-of-charge.
You should also change your BRS account password for additional protection.
We sincerely apologize for this incident, regret any inconvenience it may cause you and encourage you to take advantage of the credit-monitoring services and other credit-protection services. Should you have questions or concerns regarding this matter and/or the protections available to you, please do not hesitate to contact us at 763-432-9691.
For general information and best practices on identify theft prevention, click here.