Ca: Personal details of 121 home care clients lost in Surrey

Erin Ellis reports:

The Fraser Health Authority has told 121 home care clients that a book containing their personal information has mysteriously disappeared.

The names, addresses and telephone numbers of the clients — mostly seniors who need care at home — were listed for all 121. Fifty-eight clients received a special written warning about potential identity theft because the missing record book also included their personal health numbers and, in three cases, an access code to the lockbox containing a key to their home.

No security problems have been reported to Fraser Health since the letters were sent out on Oct. 3, says the authority’s public affairs officer Erin Labbé.

“The loss of personal and private information is extremely concerning. We know that this type of situation can be very upsetting for our clients, and we apologize for the worry and trouble that it may cause,” she said.

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