Ca: Ransomware attack on MSP failed, but attackers exfiltrated some data — Pivot Technology Solutions

Canadian managed service provider Pivot Technology Solutions was the victim of a ransomware attack in June. The good news is that the ransomware did not encrypt their systems. The bad news is that the attack resulted in some data of U.S. employees and consultants being exfiltrated.

So far, I haven’t found any statement as to what type of ransomware this was or who the threat actors were.  The firm issued a statement earlier in July that noted that their quick response and defenses had prevented the ransomware from doing much more damage:

Upon detection of the Incident, Pivot immediately implemented countermeasures to minimize the encryption of its systems. As a result, Pivot’s business operations were not interrupted.

The incident was first reported in the media by BleepingComputer.

From Pivot’s notification letter, a copy of which was submitted to the California Attorney General’s Office:

We are writing to inform you of a security incident at Pivot Technology Solutions, Inc. concerning information held
by itself, its subsidiaries and/or affiliates (current and former) including: Pivot Technology Solutions, Ltd., Pivot Technology Services Corp. formally known as New Prosys Corp. and as successor by merger to Sigma Technologies Solutions, Inc. and ACS(US), Inc., TeraMach Technologies, Inc., Pivot Acquisition Corp., ACS (US), Inc., Applied Computer Solutions, Inc., Austin Ribbon & Computer Supplies, Inc., ProSys Information Systems, Inc.,, Inc., and Pivot Shared Services, Ltd. (collectively the “Companies”).


What Happened

On June 12, 2020, the Companies were the victim of a cybersecurity attack by an unauthorized third party, where the unauthorized party attempted to encrypt parts of the Companies’ technology infrastructure (the “Incident”). On July 1, 2020, the Companies discovered that the unauthorized third party had gained access to and exfiltrated limited personal information of US employees and consultants, and immediately undertook an investigation to determine the scope of the information affected.

What Information Was Involved

On July 7, 2020, the Companies determined that the following personal information of employees and consultants may have been compromised in the Incident: names, addresses, dates of birth, gender, student status, disability status, type of insurance coverage, payroll information (including information with respect to deductions, 401k, income withholdings, and benefits), banking information (including routing and account numbers), social security numbers and dependent information.


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