CarePlus members’ information exposed in mailing error
An error while processing statements might have led to a breach of personal information for clients of CarePlus Health Plans.
On Sept. 18, the company was notified some personal information may have potentially been compromised when CarePlus Late Enrollment Penalty Premium Statements were processed and mailed on Sept. 11. A machine was programmed to insert two premium statements per envelope — instead of just one. That resulted in some statements being sent to the wrong member.
Read more on WTSP.