Class Action Lawsuit Alleges Palm Pre/Pixi Users Suffered from Data Loss
A Bay Area man filed a class action lawsuit against Palm and Sprint Nextel (NYSE:S) for losing most all the contacts, appointments and other data stored by many of the hundreds of thousands of Sprint users of the popular Palm webOS line of mobile phones, including the Palm Pre and Pixi.
The data loss is reminiscent of the recent data loss suffered by T-Mobile Sidekick users after Microsoft lost the personal data of Sidekick users.
The lawsuit alleges that Palm and Sprint actively marketed the Palm webOS mobile phones as automatically backing up all the data that users would store, such as contacts, appointments, and more and then failed to follow through on these promises.
The suit is brought by Jason Standiford of San Francisco. Standiford alleges he suffered a nearly complete loss of his personal data in November after exchanging his fourth malfunctioning Palm Pre for a fifth new Palm Pre. He further alleges that Palm has since recovered some, though not all of his data, leaving him missing crucial information Palm promised it would safeguard for him.