CO: Sunrise Community Health Notifies Patients of Data Security Incident

Sunrise Community Health in Colorado has posted a notice concerning a recent data security incident.  From their notice:

A recent incident at Sunrise Community Health (“Sunrise”) may affect the privacy of certain information. Sunrise is unaware of any actual or attempted misuse of this information. However, Sunrise is providing notification to individuals whose information was present in Sunrise email accounts accessed by an unauthorized individual(s) out of an abundance of caution.

What Happened?  Sunrise recently learned certain employee email accounts were accessed by an unauthorized individual(s). On November 5, 2019, it was determined that certain personal information was present in the affected email accounts. Sunrise began working with third party forensic experts to confirm the full nature and scope of this incident and to confirm the security of the Sunrise email environment.  The investigation is ongoing at this time.  To date, the investigation has determined certain Sunrise email accounts may have been subject to unauthorized access at various times between September 11, 2019 and November 22, 2019.

Evidence indicates the unauthorized individual(s) were targeting Sunrise invoice and payroll information. However, the investigation cannot conclusively determine whether information within the affected email accounts was subject to unauthorized access. Sunrise is notifying individuals whose information was present in the affected Sunrise email accounts.

What Information Was Involved? The information present in the emails varies by individual, but may include patient name, date of birth, Sunrise patient ID, Sunrise provider name, date of service, type of clinical exam completed, general exam results, name of health insurance, medication name and/or diagnosis.

What is Sunrise Doing?  The confidentiality, privacy, and security of personal information are among Sunrise’s highest priorities. Upon learning of unusual activity in the email system, Sunrise immediately started an investigation and took steps to further secure its systems. Sunrise continues to work with third-party forensic investigators to confirm the full nature and scope of this event. Sunrise is also working to further enhance the security of its systems. Sunrise is notifying individuals whose information may have been present in the relevant emails and providing information and resources to assist individuals in helping to protect personal information, including complimentary access to one year of credit monitoring and identity theft restoration services through Kroll.

What Individuals Can Do?  Sunrise encourages those who may be potentially affected by this incident to remain vigilant against incidents of identity theft and fraud, to review account statements, and to monitor credit reports for suspicious activity and to detect errors. Sunrise also encourages individuals to review and consider information it is providing on the “Steps Individuals May Take To Protect Personal Information.”  This information is available below, as well as on the Sunrise Community Health website at

For More Information. Individuals with additional questions may contact Sunrise’s dedicated assistance line at 833-942-1228, Monday through Friday from 7:00 a.m. to 4:30 p.m. MST.

The complete notice can be found here or on their website.

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