‘Crisis’ for Utah prisoners as medical records glitch scrambles prescription info

We don’t see many breach reports involving lost devices these days, but records can also be lost due to other causes, such as cyberattacks that encrypt or corrupt files or attacks that delete records where there is no backup. In this case, records were lost during a move to a new facility and transition to a new software system. 

Nick McGurk reports:

The American Civil Liberties Union of Utah is calling on Governor Cox and the Utah Department of Corrections to more rapidly address a medical records issue affecting thousands of prisoners statewide.

“This has really left some of our most vulnerable people in Utah without any care,” said Aaron Welcher with ALCU of Utah.

The issues come in the wake of a massive transition — as prisoners were transferred from the Utah State Prison in Draper to the new Utah State Correctional Facility in Salt Lake City.

“After the move, there was a merging with a new medical record. And that new record apparently lost all of these refill medications. So inmates started running out of meds,” said Virginia Robertson, a former nurse practitioner who advocates for Utah inmates.

Read more at ABC4.

Somewhat ironically, perhaps, the new software is called Fusion.

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