Customers concerned after CVS mailing error exposed their prescriptions

WSB-TV in Atlanta reports:

Channel 2 started asking questions after a major pharmacy chain sent prescription information for hundreds of customers to the wrong addresses. Now they are concerned for their privacy.

According to a statement Channel 2’s Amy Napier Viteri got from CVS Caremark, the mistake affected around 350 customers.

One woman in Georgia said she got a mailer with someone else’s name and a full list of their prescription medications.

Read more on WSBTV

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2 comments to “Customers concerned after CVS mailing error exposed their prescriptions”

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  1. Anonymous - July 31, 2014

    Really hope I’m missing something here but did Channel 2 just out the customer?
    http://www.wsbtv.com/news/news/local/customers-concerned-after-cvs-prescription-info-mi/ngqnH/?__federated=1

    “It definitely makes your trust a little shaky now when it comes to your system. It’s like, how did you mess up this? how did this get mixed up said customer Sarai Young.

    The customer, who did not want to be identified, said she and her daughter got the mailings with other patient names. It also has a full list of their medications. Young talked with us by phone but didn’t want to be identified for privacy reasons.”

    • Anonymous - July 31, 2014

      Good catch on your part. It does look like they disclosed her identity. Weird that they didn’t catch and correct that.

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