Cybercriminals are using social media to trick customers into handing over their online banking credentials. Danny Palmer

Danny Palmer reports:

A phishing campaign is targeting customers of every major UK bank, with cybercriminals posing as customer support staff on Twitter in an attempt to steal users’ online banking credentials.

[…]

In this instance, cybercriminals monitor Twitter for users approaching genuine support accounts for banks, and attempt to hijack the conversation with a fake support page. For example, when a customer Tweeted at the real Barclay’s @BarclaysUKHelp account, criminals hijacked the request with a fake customer support account: @BarclaysHelpUK.

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