Dell denies any breach, but scammers are in possession of your service tag numbers?
“A number of Dell customers claim to have been contacted by scammers who had access to specific customer information that should have only been available to Dell. The company says it hasn’t been hacked but won’t offer an explanation for the seemingly stolen data.”
Well, that doesn’t sound good. Read Bill Snyder’s report on CIO. It sounds like Dell may have an insider problem if they weren’t hacked. In any event, if the service tags info are in the hands of scammers, they didn’t get there magically. Dell needs to figure this out.