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Emailing error causes former Blue Cross Blue Shield customers to receive claims

Posted on February 7, 2023 by Dissent

Joseph Choi reports:

Many former customers of Blue Cross Blue Shield (BCBS) health plans woke up on Friday to discover they had been notified of insurance claims despite not being covered by the provider for some time, causing concerns that a security breach could have leaked customer information.

Several people on social media on Friday reported receiving insurance claim notifications from Health Care Service Corporation (HCSC), the licensee for BCBS in five states: Illinois, Montana, New Mexico, Oklahoma and Texas. The last time these former customers reported being covered by HCSC ranged from some months to years.

Read more at The Hill.

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