Gregg Reece writes about a reply-all gaffe exposing almost 1,000 individuals’ email addresses:
During the recent Real ID catastrophe on the forums, many players decided to appeal to an industry source that might have been able to sway Blizzard to change its mind. These players contacted the ESRB (Entertainment Software Rating Board) as a Better Business Bureau-type middleman in this situation with their concerns. The ESRB itself has championed such causes in the past with its Privacy Online program, which is designed to help companies meet various privacy laws like the Children’s Online Privacy Protection Act (COPPA).
Since Blizzard recanted its decision about the forums, the ESRB faithfully followed up with those concerned.
Unfortunately, in that followup email, the ESRB exposed individuals to a new set of privacy concerns.
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