Family Service Rochester experiences data breach

Hannah Yang reports:

Authorities are investigating a data breach at Family Services Rochester.

Family Services Rochester has notified individuals that portions of its computer systems that contained personal information had been compromised.

On Jan. 26, Family Services Rochester discovered some of its files were encrypted with ransom ware. Authorities were notified immediately, and an investigation started, according to a news release.

Read more on Post Bulletin.

FSR has posted a notice on its web site, here. It begins:

Family Service Rochester (“FSR”) is notifying individuals regarding an incident affecting portions of its computer systems containing personal information. On January 26, 2017, FSR discovered a portion of its files had been encrypted by ransomware. FSR immediately notified law enforcement and initiated an investigation. The investigation identified unauthorized access through a user account from December 26, 2016 to January 25, 2017.

FSR is notifying individuals affected and offering one year of free identity protection services through AllClearID. The information potentially accessed varied, and in some cases may include name, address, date of birth, social security number, driver’s license number, insurance identification number and medical information. The notification mailed to each affected individual will include the specific categories of information potentially accessed for that individual.

FSR takes the privacy and security of its clients’ personal information very seriously and is taking additional steps to ensure the security of its systems.

A dedicated toll-free number has been established that you can call if you have questions related to this incident. That number is (855) 471-8393.

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