Family Tree Relief Nursery notifies families of ransomware attack

Some 2,000 clients of Albany-based nonprofit Family Tree Relief Nursery were notified by mail Thursday that unauthorized persons had accessed the organization’s computer programs between June and August.

Executive Director Renee Smith said the organization’s computer was hacked by ransomware in late August. The incident briefly prevented staff from accessing client information.


Smith recommended that clients review their health records and billing information, as well as financial account statements, or monitor credit reports to determine any discrepancies or unusual activities.

Clients who have additional questions about the incident can contact Family Tree’s call center toll-free at 888-299-1145.

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