Gilbert couple receive strangers' medical records via fax

Gary Harper writes for 3 On Your Side:

Junk faxes are always a nuisance, but wait until you hear what one Gilbert couple is receiving on their fax machine.

This is kind of a weird one because the faxes are coming from an insurance company.

What kind of faxes are we talking about? Well, how about medical records with all kinds of information like dates of birth and medical history?

“Basically, we’re getting a patient’s diagnosis,” Kaus said. “The medicine they are on, their treatment, the prognosis. Basically, everything a doctor on one end needs to know.”


It appears some of the faxes are coming from Cigna Healthcare. The documents reveal the patient’s name, date of birth and sensitive medical information about that person.

Full story – 3 on Your Side

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