Contractor Optum Declares Its Job Done

Louise Radnofsky reports:

The contractor tapped to rescue the flailing in the fall of 2013 declared its work finished Thursday and said it doesn’t plan to continue overseeing the website that sells subsidized insurance to millions of Americans as part of the federal health law.


Many of the remaining technological challenges for the federal government are with the broader infrastructure supporting, and, in particular, back-end systems for transmitting sign-up information to insurers and state Medicaid programs. Consumers don’t see those parts, but the states and insurers that do say they’re still grappling with problems resulting from incomplete parts of the system.

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