Hi-Tec Sports notifies Hi-Tec, Magnum Boots customers of payment card compromise
Hi-Tec Sports, a Netherlands firm with its U.S. headquarters in California, is notifying customers about a compromise affecting its online ordering system and payment card data.
In a letter to those affected, DeGay Harris, CFO, explains that they first became aware of a potential problem when several customers reported problems with their payment cards after using them to make a purchase on the the firm’s Magnum Boots online order page. The letter does not reveal when they were first contacted by customers.
The information entered on the online order form includes, name, address, email address, phone number, payment card number, expiration date and security code (CVV).
Hi-Tec contacted its web developer, who launched an investigation and notified them on March 11 that unauthorized code had been inserted into the program that operates the order completion page. At that point, Hi-Tec stopped accepting payment cards on its site and engaged a computer security investigation firm to assist in the investigation.
The findings from the investigation indicate that the code was designed to collect information submitted on our online order form before it was encrypted for transmittal to the payment processor. Orders placed on our Magnum Boots and Hi-Tec websites from January 24, 2016 to March 11, 2016 may have been affected. In addition, online orders occurring prior to January 24, 2016 may have been affected. The available log data indicates that the code was not installed prior to September 21, 2014, but a precise determination of the date when the code was installed cannot be determined from the log data available.
Because the firm could not be sure when the code was injected (oh, those all-important logs!), they are notifying all customers who placed an order on the Hi-Tec or Magnum Boots websites between September 22, 2014 and January 23, 2016.
In response to the incident, the firm is developing a new e-commerce site.