Hotel Hippo website goes belly-up after massive security failure

Graham Cluley writes that the Hotel Hippo website is no more following an “appalling” leak recently disclosed by a researcher. A statement issued by HotelStayUK confirms its demise:

HotelHippo has shut down and will not reopen. Our investigations showed that just 24 customers were affected by the issues with HotelHippo. This was a small very little used site. But for even one customer, it is obviously completely unacceptable and we are very sorry. We have therefore contacted all these customers and have offered them compensation. We have also set up a helpline where customers can contact us by calling 08446 606 007.

Security of our customers’ data is of the upmost importance to us. Despite there being no issues with our other sites, as the login process is quite different, as a precaution, we advised affected customers and took down all sites in the group one by one to put them through rigorous testing by independent experts to ensure their safety and security. These independent experts will be employed on an on-going basis to regularly test our sites.

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