How A Verizon Partner Exposed 14 Million Customer Accounts
Dan O’Sullivan reports:
UpGuard’s Cyber Risk Team can now report that a misconfigured cloud-based file repository exposed the names, addresses, account details, and account personal identification numbers (PINs) of as many as 14 million US customers of telecommunications carrier Verizon, per analysis of the average number of accounts exposed per day in the sample that was downloaded. The cloud server was owned and operated by telephonic software and data firm NICE Systems, a third-party vendor for Verizon.[…]
The data repository, an Amazon Web Services S3 bucket administered by a NICE Systems engineer based at their Ra’anana, Israel headquarters, appears to have been created to log customer call data for unknown purposes; Verizon, the nation’s largest wireless carrier, uses NICE Systems technology in its back-office and call center operations.
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