Klaussner Furniture Notified More than 9,000 Employees and Their Dependents of a Data Security Incident Involving Health Plan Data

Another day, another press release….

ASHEBORO, N.C., April 05, 2019 (GLOBE NEWSWIRE) — Klaussner Furniture Industries, Inc. (“Klaussner”) recently became aware that a data security incident that affected its operations could also have affected the personal information of certain current and former employees, as well as some of their dependents.  However, after a thorough investigation conducted by a forensics firm, Klaussner found no evidence that any personal information was accessed or taken. Klaussner is informing potentially affected individuals of the incident as a precaution and sharing steps that they can take to help protect themselves and their dependents.

Upon discovery of the incident in February 2019, Klaussner took immediate action that included initiating an internal investigation, retaining a top forensic firm and notifying law enforcement of the incident.  As part of its investigation, Klaussner recently learned that an unauthorized third party gained access to two computers on its network that contained certain personal information about a limited number of current or former employees, and some of their dependents.  At this time, Klaussner is not aware of any fraud or identity theft as a result of this event.

The information stored in the affected computers varies by individual, but may include first and last names, addresses, Social Security numbers, financial account information, dates of birth, health information, and health benefit election(s).  Based on the investigation, the data stored on the computers included information relating to a limited number of Klaussner employees in 1998, as well as employees from 2004- February 25, 2019 and some of their dependents (if they were listed on a Klaussner employees’ health benefit election form during the 2004-2019 period).

To help protect potentially affected individuals’ identities, Klaussner is offering one year of complimentary identity protection services from a leading identity monitoring services company.  Individuals who may have been impacted can obtain information to enroll in these services by contacting a dedicated call center established to answer questions about this incident.

Klaussner takes the privacy of personal information seriously and deeply regrets any concern this may cause.  Klaussner has taken steps to bolster its information and data security practices and procedures, including rebuilding affected systems, installing additional security measures, and exploring additional security changes in order to help prevent this type of incident from reoccurring in the future.

For more information about this incident, individuals may contact the call center at 855-571-5865 between the hours of 9 AM to 9 PM Eastern Time, Monday through Friday.

According to their report to HHS, 9,352 individuals were notified.

DataBreaches.net e-mailed an inquiry as to when the intrusion first occurred and how it occurred, but did not receive an immediate response.

Update:  This site did receive a response that the entity has no further information to share about the incident at this time.

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