Kroger reports ‘isolated incident’ involving pharmacy records

Jason Braverman reports:

Kroger announced today that a box of pharmacy records was lost.

They said in late July, a records management service, Retrievex, Inc., the company’s business associate, shipped a box of pharmacy records to the Woodstock Kroger via a third-party common carrier.

Retrievex confirmed with the carrier that the box was lost in transit on Sept. 11, 2019 and concluded an internal investigation on Oct. 4, Kroger said. They formally shared the results with Kroger on Oct. 14.

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