On March 16, a Penton Media employee lost a laptop and case containing some customer credit card information in hard copy and electronic form. The laptop was password-protected but the electronic files were not encrypted. The files contained customers’ names, credit card numbers, and credit card expiration dates of 54 customers who attended an IWCE conference.
Based on the notification (pdf) sent to those affected, The company did not seem to offer affected customers any free credit-monitoring services. Given that these were customers who were affected, I’m a tad surprised that simply as a matter of good will, the company didn’t offer to do more.