ME: Data breach affects Mainers’ bank and credit union accounts
Ken Christian reports:
A data breach is affecting the bank accounts of what is potentially thousands of Mainers.
John Murphy, President of the Maine Credit Union League told NEWS CENTER says the suspicious activity was noticed during the last several days.
Murphy says members are seeing activity on their cards that were not purchases they made. The issue is affecting credit and debit cards issued by both banks and credit unions.
“[Customers] will know immediately if something is amiss,” said Murphy.
He added people impacted by the problem made purchases at Day’s Jewelers in November and December.
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A press release issued by Day’s Jewelers says:
Day’s Jewelers recently became aware of possible unauthorized and illegal access to credit and debit card information by third parties. Day’s Jewelers cannot release details about the suspected breach because there is an ongoing investigation, according to the Maine State Police Computer Crimes Unit.
Investigators have informed Day’s Jewelers that the suspected breach involved hackers outside of the company. Upon notification, Day’s Jewelers immediately began taking steps to protect against any unauthorized access. Within hours of contact by law enforcement, Day’s IT partners were on site, locating any suspect software. When the company received approval from law enforcement agencies, Day’s Jewelers contacted the bankcard processing companies.
Day’s has hired a nationally recognized computer forensic team to determine the nature and extent of any unauthorized access to customer information, and to identify the information that may have been compromised. As a result of the company’s initial investigation, a likely time frame of the breach has been determined. This narrows the number of Day’s customers that may have been affected by any security breach.
According to Day’s Jewelers President Jeff Corey, the initial investigation by the company indicates personal identification was not accessed. Also, the unauthorized access does not affect customers who made online purchases.
“At Day’s Jewelers, our customers are our primary concern,” said Jeff Corey. “We are working diligently with law enforcement as it investigates this criminal activity. We apologize for any concerns this may raise with our customers. We are talking directly with any consumer who may have questions or concerns.”
Day’s Jewelers is in contact with its customers. It is recommending customers review credit and debit card statements. If questionable transactions appear, consumers should contact their card company immediately.
Also, consumers can contact Day’s directly at 1-800-439-3297.