Metro Infectious Disease Consultants Notifies 171,740 Individuals of Privacy Incident
On June 24, 2021, Metro Infectious Disease Consultant (MIDC) learned that some individuals’ personal information could have been accessed when an unauthorized third party gained access to certain employees’ email accounts. MIDC has no reason to believe that anyone’s personal information has been misused for the purpose of committing fraud or identity theft or that any personal information was actually viewed or acquired by any unauthorized party. Nonetheless, because someone had access to the email accounts, MIDC searched those accounts for any personal information and determined that the accounts contained some individuals’ information. The information involved for each individual varied, but may have included name, address, date of birth, account number, insurance information, prescription information, limited clinical information, Social Security number and driver’s license number.
Upon learning of the incident, MIDC promptly contained the incident by securing the email accounts to prevent further access. It also engaged a forensic security firm to investigate and confirm the security of its email and computer systems, and is analyzing potential, additional security enhancements. MIDC is notifying all potentially impacted individuals for whom it has a valid mailing address and has arranged for complimentary identity protection and credit monitoring services for those individuals whose Social Security numbers or driver’s license numbers were impacted. The notice will include information on steps individuals can take to protect themselves against potential fraud or identity theft. In general, MIDC is recommending that individuals regularly monitor credit reports, account statements and benefit statements. If individuals detect any suspicious activity, they should notify the entity with which the account is maintained, and promptly report any fraudulent activity to proper law enforcement authorities, including the police and their state attorney general.
MIDC takes its responsibility to safeguard personal information seriously and apologizes for any inconvenience or concern this incident might cause. Individuals seeking additional information may call a confidential, toll-free inquiry line at 866-991-0781 between 8:00 a.m. and 8:00 p.m., Central Time, Monday through Friday.