Microsoft loses Sidekick users’ personal data

Martyn Williams reports:

Contacts, calendar entries, photographs and other personal information of Sidekick users has almost certainly been lost for good following a service disruption at Sidekick provider Danger, the Microsoft subsidiary said on Saturday.

The amount of data and number of users affected wasn’t disclosed by Microsoft or T-Mobile, but the Sidekick support forums are buzzing with pleas from users looking for tips on how to restore their devices or get their data back.

On Saturday, Microsoft said any data that users had on their devices and is no longer there has almost certainly been permanently lost.

“That said, our teams continue to work around-the-clock in hopes of discovering some way to recover this information. However, the likelihood of a successful outcome is extremely low,” T-Mobile said in a statement.

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