Netflix call center employee was improperly accessing customer credit card information
Netflix recently notified the New Hampshire Attorney General’s Office that a rogue employee at their call center was accessing customers’ names and credit card information without authorization over a two-month period. The misconduct was discovered on April 4 and reported to the state on April 20. Two New Hampshire residents were affected by the insider breach, but the total number of affected customers was not disclosed. Nor does the letter to the state indicate whether the customers’ information was actually misused.
Robert McMillan of IDG News provides some additional details on CIO.