North Memorial Hospital settles HHS charges for $1.55M

First: refresh your memory of a 2011 breach involving Accretive Health, a business associate of North Memorial Hospital.

Then read HHS’s press release how that breach just cost North Memorial Hospital $1.55 million, and why:

$1.55 million settlement underscores the importance of executing HIPAA business associate agreements 

North Memorial Health Care of Minnesota has agreed to pay $1,550,000 to settle charges that it potentially violated the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy and Security Rules by failing to enter into a business associate agreement with a major contractor and failing to institute an organization-wide risk analysis to address the risks and vulnerabilities to its patient information. North Memorial is a comprehensive, not-for-profit health care system in Minnesota that serves the Twin Cities and surrounding communities.

“Two major cornerstones of the HIPAA Rules were overlooked by this entity,” said Jocelyn Samuels, Director of the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR). “Organizations must have in place compliant business associate agreements as well as an accurate and thorough risk analysis that addresses their enterprise-wide IT infrastructure.”

OCR initiated its investigation of North Memorial following receipt of a breach report on September 27, 2011, which indicated that an unencrypted, password-protected laptop was stolen from a business associate’s workforce member’s locked vehicle, impacting the electronic protected health information (ePHI) of 9,497 individuals.

OCR’s investigation indicated that North Memorial failed to have in place a business associate agreement, as required under the HIPAA Privacy and Security Rules, so that its business associate could perform certain payment and health care operations activities on its behalf. North Memorial gave its business associate, Accretive Health, Inc., access to North Memorial’s hospital database, which stored the ePHI of 289,904 patients. Accretive also received access to non-electronic protected health information as it performed services on-site at North Memorial.

The investigation further determined that North Memorial failed to complete a risk analysis to address all of the potential risks and vulnerabilities to the ePHI that it maintained, accessed, or transmitted across its entire IT infrastructure — including but not limited to all applications, software, databases, servers, workstations, mobile devices and electronic media, network administration and security devices, and associated business processes.

In addition to the $1,550,000 payment, North Memorial is required to develop an organization-wide risk analysis and risk management plan, as required under the Security Rule. North Memorial will also train appropriate workforce members on all policies and procedures newly developed or revised pursuant to this corrective action plan.

The Resolution Agreement and Corrective Action Plan can be found on the HHS website at:

HHS offers model business associate agreement language at: as well as guidance on conducting a HIPAA Risk Analysis:

HHS offers model business associate agreement language at: as well as guidance on conducting a HIPAA Risk Analysis:

P.S. Also keep in mind that FTC went after Accretive Health as a data security enforcement case. Accretive settled the FTC charges in December 2013.  So one incident, two federal agencies, with different points being made in their respective enforcement actions.

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2 comments to “North Memorial Hospital settles HHS charges for $1.55M”

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  1. Justin Shafer - March 17, 2016


    • Justin Shafer - March 17, 2016

      Sorry.. shouldn’t say that.

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