NY: Data breach occurs at Holiday Valley resort

The management at Holiday Valley in Ellicottville said a data breach occurred between Oct. 17, 2014 and June 2, and affected credit and debit card purchases of food, recreation, retail and lodging.

Read more on BradfordEra.com.

A statement on Holiday Valley’s web site reads:

Dear Holiday Valley Customer:

I’m sorry to report that Holiday Valley was the victim of a data security breach between October 17, 2014 and June 2, 2015 at points of sale including food and beverage, recreation, retail and lodging.
Holiday Valley guests who used or visited the resort during this period and used a credit or debit card may have had their card information compromised. We encourage you to review your statements from that time period or contact your card issuer if you view any fraudulent activities.
As soon as we learned of the possible security breach we immediately launched an extensive investigation lead by our independent computer consulting company and a third party to conduct a detailed forensic review. They have now removed the malware, and have taken steps to prevent it from reoccurring.
Holiday Valley deeply regrets any inconvenience caused by this criminal attack. We are offering one year of credit repair services to any guest who’s credit has been harmed from this incident through AllClear Secure. Information on AllClear Secure will be posted on this website on June 17, 2015.
Your credit card issuer has also been made aware of this situation. Please contact your credit card issuer if you have any questions or concerns. They may take actions such as increasing their fraud monitoring of your card or issuing you a new card. If you suspect any unauthorized activity on your card, report it immediately to your card issuer. The policies of brands like Visa, MasterCard, American Express and Discover provide that you have no liability for any unauthorized charges, providing you report them in a timely manner.
You also have the option to place a fraud alert on your credit files. An “initial” fraud alert, which lasts for 90 days, requires potential creditors to use reasonable policies and procedures to verify a customer’s identity. To place an alert call one of these three credit reporting agencies:
Experian (888) 397-3742
Equifax (800) 525-6285
TransUnion (800) 680-7289
A free copy of your credit report is available by calling (877) 322-8228 or by visiting www.annualcreditreport.com.
For more information we have prepared a question and answer section for you here.
We are truly sorry for this situation. We take this issue very seriously and apologize for any inconvenience.

Respectfully,
Dennis Eshbaugh
President and General Manager
Holiday Valley Resort.

About the author: Dissent

Comments are closed.