OPSM parent company loses $33.5 million contract for sending ADF medical records overseas

Malcolm McBratney, John Kettle and Alex Hutchens of McCullough Robertson write:

The parent company of OPSM, Luxottica Retail Australia has lost a $33.5 million contract with the Australian Defence Force (ADF) by sending ADF medical records overseas.

Luxottica was awarded the contract by the ADF in 2012 under which it provided optical services to all ADF personnel. At that time, Luxottica claimed that it would exclusively offer eye services to more than 80,000 ADF personnel each year primarily through its OPSM stores.

Earlier this month, the ADF’s service provider, Medibank Health Solutions (MHS) revealed that Luxottica had breached its contract with ADF by sending ADF medical records overseas, when the contract required ADF medical records be kept in Australia.

It is understood that the ADF medical records were sent to Luxottica’s own server located overseas and included personal information such as name, military unit and results of eye tests and prescriptions.

Read more on Lexology.

About the author: Dissent

Comments are closed.