OptumRx notifying patients after laptop with PHI stolen from vendor’s unattended vehicle

Now what vendor was this? I don’t see anything in recent reports or on HHS’s public breach tool that would identify the vendor. From a notification template by OptumRx:

We wanted to make you aware of a recent incident that may have affected some of your health information. On March 22, 2016, we were notified that an unencrypted laptop computer belonging to a vendor of OptumRx, which provides home delivery prescription services to you, was stolen from one of its employee’s vehicles. The theft occurred on March 16, 2016 in Indianapolis, Indiana.

Working with the vendor, we determined that an electronic file on the stolen laptop included your name, address, health plan name, prescription drug information and prescribing provider information. In some cases date of birth was also present. No financial information (Social Security number, credit card or financial account information) was involved.

Upon discovery of the theft, local law enforcement was immediately notified and an outside investigation was also launched. In addition, we have worked with the vendor to put immediate and additional protections in place to prevent the occurrence of similar incidents in the future. These measures include additional security requirements on laptops they use for OptumRx work, training and reinforcement of existing policies and practices, and further evaluation of additional safeguards.

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2 comments to “OptumRx notifying patients after laptop with PHI stolen from vendor’s unattended vehicle”

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  1. Sute - April 16, 2016

    I got the letter April 8th wasn’t sure if it was real . I dont have United Heathcare anymore or use Optum Rx so what was my info doing on his laptop? All that should be wiped clean after a patient changes Heathcare providers so it doesn’t involve so many people .

    • Dissent - April 16, 2016

      Did you contact them to ask them that question (it’s a good one)? If you do and if you get an answer, please share it here.

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