Optus rapped for three privacy breaches

As you read the following, keep in mind that Australia has just required ISPs to retain non-content data for two years.

Josh Taylor reports:

Optus has committed to undertake an independent review of its information security systems after Australian Privacy Commissioner Timothy Pilgrim investigated three separate security incidents.

The first incident related to the company’s telephone directory listed on the Optus website. During an upgrade in February 2013, Optus accidentally published the names, addresses, and mobile phone numbers of 122,000 customers without their consent.


The second incident related to Netgear and Cisco modems deployed to 197,000 and 111,000 customers, respectively, since 2008. Optus left the management ports of these modems open to allow Optus to access them remotely, but by leaving it open, it meant that customers who did not change the administrative passwords on these modems from the default could have been compromised by people who knew of the flaw.


The third incident related to Optus customers not being prompted for their voicemail passwords when accessing their voicemail on the Optus network.

Read more on ZDNet.

But yeah, we’re going to have telecoms retaining data for two years, because they do such a great job of security it, right?

About the author: Dissent

2 comments to “Optus rapped for three privacy breaches”

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  1. optus_employee - March 31, 2015

    Optus was breached via sqli injection last year by a computer hacker known of aush0k…. why havent they reported about this yet?

    • Dissent - April 1, 2015

      Good question. I seem to have missed that one in my own reporting.

      Do you have any proof Optus knew about the attack and that it involved consumer personal information? If so, please email me at [email protected]. If there are any pastes lying around/still publicly available, a link to them would be helpful.

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