In the wake of the attack on TransForm that affected southwest Ontario hospitals, some patients still have to seek care elsewhere. Sandeep Kunchikor reports:
Amherstburg, Ontario resident Jennifer Duguay recently experienced a shocking denial of medical care. After being referred for an urgent biopsy for a potential case of inflammatory breast cancer, Duguay was told by Windsor Regional Hospital (WRH) that the procedure could not be done due to ongoing computer system issues resulting from a ransomware attack. Feeling helpless and desperate, Duguay reached out to Henry Ford Hospital in Detroit and successfully got the biopsy done there, leading to the relief of learning that she was negative for cancer.
Duguay’s case is not an isolated incident. WRH, along with four other health-care facilities in southwestern Ontario, has been struggling to recover from the ransomware attack that occurred on October 23. As a result, appointments and procedures have been cancelled or delayed, leaving patients in need of urgent care searching for alternatives.
Read more at Express Healthcare Management.