Rogers statement on hack by TeamHans
A single email address of one of our enterprise sales employees, who managed a small number of medium business accounts, was accessed last week by a third
party due to human error (not system error). The third party was able to
access a small number of business agreements managed by this employee. The
agreements include the business name, business address, business phone number
and pricing details. They do not contain personal or financial information.
The third party did not have access to any information on our retail customers
As soon as we discovered the situation we took all the necessary steps to
secure our systems. We are working with the police and we have been contacting
affected business customers. As a precaution, we’ve put additional security
procedures in place for our business customers. We take the privacy and
security of our customers’ information very seriously and we will continue to
review our policies and procedures.