Sega Pass Database Hacked, Account Information Compromised (update – LulzSec not responsible)

Sebastian Moss writes:

Only moments ago, Sega sent out an email to their Sega Pass users informing them of the hack:

Dear ___,

As you may be aware, the SEGA Pass system has been offline since yesterday, Thursday 16 June.

Over the last 24 hours we have identified that unauthorised entry was gained to our SEGA Pass database.

We immediately took the appropriate action to protect our consumers’ data and isolate the location of the breach. We have launched an investigation into the extent of the breach of our public systems.

We have identified that a subset of SEGA Pass members emails addresses, dates of birth and encrypted passwords were obtained. To stress, none of the passwords obtained were stored in plain text.

Please note that no personal payment information was stored by SEGA as we use external payment providers, meaning your payment details were not at risk from this intrusion.

If you use the same login information for other websites and/or services as you do for SEGA Pass, you should change that information immediately.

We have also reset your password and all access to SEGA Pass has been temporarily suspended.

Additionally we recommend you please take extra caution if you should receive suspicious emails that ask for personal or sensitive information.

Therefore please do not attempt to login to SEGA Pass at present, we will communicate when the service becomes available.

We sincerely apologise for this incident and regret any inconvenience caused.

We are contacting all our members with these recommendations.

If you have any further questions please contact SEGA customer support on [email protected]

The home page for SEGA Pass currently reads:


SEGA Pass is going through some improvements so is currently unavailable for new members to join or existing members to modify their details including resetting passwords.

We hope to be back up and running very soon.

Thank you for your paitence (sic)

Update: Tom’s Hardware reports:

Hacking group LulzSec today came forward and stated that they are not responsible for the network attack on Sega’s online gaming network, Sega Pass. In a twist of events, LulzSec issued a statement to Sega, claiming that they will help Sega take down whoever initiated the attack, saying this on their Twitter page:

@Sega – contact us. We want to help you destroy the hackers that attacked you. We love the Dreamcast, these people are going down.”


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