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Anti-money laundering specialist SmartSearch said regulated businesses in the housing chain which are relying on manual customer records risk non-compliance more than three years after the GDPR laws came into force in the UK.
John Dobson, CEO at SmartSearch explained even after this time had lapsed a lot of firms did not have procedures in place to protect customer details. This, he said, had been exacerbated with the disruption caused by the coronavirus outbreak.
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