SOE hacked: 12,700 credit card numbers and 24.6 million accounts may have been compromised
As we previously reported, all Sony Online Entertainment services, games, forums and web sites went offline this morning as a result of the recent Playstation Network intrusion. SOE just issued an announcement, and it appears that the personal information of players may have been compromised. Here are the details straight from SOE:
“Our ongoing investigation of illegal intrusions into Sony Online Entertainment systems has discovered that hackers may have obtained personal customer information from SOE systems. We are today advising you that the personal information you provided us in connection with your SOE account may have been stolen in a cyber-attack. Stolen information includes, to the extent you provided it to us, the following: name, address (city, state, zip, country), email address, gender, birthdate, phone number, login name and hashed password.”
SOE goes on to state that there is no evidence that their main credit card database was compromised. However, SOE is warning customers outside of the United States that credit and debit card information from an outdated database from 2007 may have been obtained. Affected customers will be notified.
Read more on Zam.
In related coverage on PlayStation Universe, Adam Dolge reports that
more than 12,700 customers’ credit card numbers may have been stolen. SOE believes hackers stole customer information on April 16 and April 17. Engineers and security consultants reviewing SOE systems discovered that personal information from approximately 24.6 million SOE accounts may have been stolen, as well as certain information from an outdated database from 2007. The outdated database had approximately 12,700 non-U.S. credit or debit card numbers and expiration dates, but no security cards. There may also have been 10,700 direct debit records stolen from customers in Austria, Germany, Netherlands, and Spain.
Given the attacks on the PlayStation Network, SOE had already undertaken an intensive investigation into its system. Upon discovering the additional information, SOE shut down all servers related to SOE services while it reviewed and upgraded all of its online security.
The press release went on to say, “Sony is making this disclosure as quickly as possible after the discovery of the theft, and the company has posted information on its website and will send e-mails to all consumers whose data may have been stolen.”
Personal information stolen from approximately 24.6 million SOE accounts includes names, addresses, email addresses, birthdates, gender, phone numbers, login names, and hashed passwords. The 10,700 direct debit records stolen include bank account numbers, customer names, account names, and customers’ addresses.