Sorenson Communications notifying employees after breach at payroll vendor’s

I’ve recently seen a number of reported breaches involving unnamed payroll vendor(s). I wish notification letters would name the breached vendor(s) so we’d know if it’s the same vendor or if a bunch of payroll vendors have recently been successfully attacked.

Today’s report is from Sorenson Communications, who notified U.S. Sorenson Communications and [email protected] employees that information stored in their Human Resources account was subject to unauthorized access:

On  March 7, 2014 we determined that  between February 20 and  March 3, 2014, Sorenson’s account with  the vendor that handles  payroll for Sorenson  Communications and [email protected] employees was subject to several malicious attacks. Those attacks successfully accessed personal information that  employees provided as  part of their HR data. The  personal information accessed affects  you as  well as  your beneficiaries, dependents, and emergency contacts- those  listed in your Sorenson HR account. Accessed information  included name,  date of birth, address, Sorenson  income history, Social  Security Numbers,W-2 information, and emergency  contact data.

You can read the full notification letter of March 21 on the Vermont Attorney General’s web site (pdf). Those affected have been offered credit monitoring.

Update: A similar report was filed with New Hampshire, where 13 residents were affected.

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2 comments to “Sorenson Communications notifying employees after breach at payroll vendor’s”

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  1. nancy drew - April 14, 2014

    Four members of my immediate family have been affected by this. It is a nightmare and the criminals acted quickly, even before employees were notified, filing for (and receiving) income tax returns, selling one person’s home in which she lives, and lord knows who else they are tagging, like me, who is surely a next-of-kin. Agencies like Social Security and IRS are unhelpful, unsympathetic, blowing off those affected. What are they to do??? Credit reports are worthless. Sorenson’s is not a rich company, but should employees file a class action suit? What can they do? Their lives are being ruined by this.

    • Dissent - April 14, 2014

      If it were me, I’d put a credit freeze on my credit reports, get a copy of the police report Sorenson files, and ask Sorenson to provide credit restoration services – they can go after the payroll vendor to pay for these services, depending on the contract they had with the vendor. Their insurance policy may also cover the costs. But the victims need to be made whole.

      And if you do get a copy of the police report, please let me know if it gives the name of the payroll vendor involved.

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